SERVICE

Delivering you value faster

Please select the product you require support for

If you have any questions please email accounts@propro.com.au

Our Services

We offer services that help you get the most out of your solutions faster by helping you throughout the process,
from getting started to advanced configurations, you will realize a return on investment that will exceed that of
any other solution. Once we understand your pressure points and determine the path required to success, it then
simply becomes a series of logical steps in meeting your objectives.

Making you competitive

We dont just sell the best industry solutions, we also implement them.. ensuring that the solution works for you, up and running in the most expedient time possible.

We can scale our services to meet your needs, whether it be training, configuration, advanced consulting or customizations, we are here to help. Its all up to you and what you want..

Advance Services

Advanced Installations e.g. Enterprise
Advanced Training
Basic Process Design Consultancy
Custom Reporting Templates
Solution Customization & Configurations
Data population & Importation
Implementation Reviews
Business Intelligence & Dashboards
Web Development

Identify Objectives

Needs Analysis & Requirements
Objectives Summary
Solution Recommendations
Schedule Management
Activities & Responsibilities Mtx
Go-live Planning
& Other upfront requirements


Solutions Implementetions

Remote Installation Services
Onsite Installation Services
Remote & Onsite Training Services
Post Go-live Review
Refresher Courses
Upgrading Services
Additional Roll-out's
& Other post go-live requirements

Powerproject Support

Support Portal

The high quality of our support service is just one of the many reasons 94% of our client base retain their yearly support maintenance.  All supported users have access to the online Support Portal, which contains a comprehensive Knowledgebase, current version downloads, full access to the add-on library and extensive product information.

Support Portal

Contact Powerproject in the AUS

For all AUS supported Powerproject users:

Support Portal: accounts@propro.com.au

Telephone: +61 2 9158 6669

Email: support@propro.com

Read our Service Level Statement here

Contact Powerproject in the NZ

For all NZ supported Powerproject users:

Support Portal: accounts@propro.com.au

Telephone: +6421 77 44 77

Email: support@propro.com

Read our Service Level Statement here

We Are Proud To Work With